Jun 8
Netflix Streaming Error 8156-6003, Silverlight Update
I’m getting a streaming error “DRM Error” while trying to stream netflix. I watched an episode of Lost when I got home last night, soon after midnight, and it worked fine. What could be causing this error today?
Since everyone knows that Microsoft Silverlight is a piece of crap, it is the immediate culprit. I noticed that a Silverlight update was installed by Microsoft today or last night.
The Update number is KB982926 and it seems to have broken Netflix’s Streaming capabilities. It contained Silverlight Version 4.
FIX:
1. Go to Windows Update Settings and change it from “Automatically install updates” to “Download updates and ask me when to install” (otherwise silverlight will reinstall itself again)
2. Close your web browser
3. Go to Control Panel -> Uninstall a program -> Remove Silverlight
4. Go to netflix.com and start streaming a movie. It will prompt you to go to microsoft’s site and install Silverlight Version 3.
5. Restart your browser and it should work. Just worked for me on Windows 7.
5 Comments so far
Leave a comment
Thanks, your solution worked perfectly. I just added a twist just to make sure; I uninstalled Silverlight with Revo Uninstaller.
Thanks again, Netflix Watch Instantly is now back in action!
thank you your solution worked well.
I have the DRM error 8156 and try to download Silverlight version 3 but could not find it anymore on Microsoft site. Any suggestions. Netflix routed me the Silverlight site which let me no choice but download the version 4.
you can download silverlight3 from Microsoft download center ..http://www.microsoft.com/download/en/search.aspx?q=silverlight%203.. since silverlight 3 has been archived.. Thanks
Netflix is requiring me to update to Silverlight 4 to view the programs, but updating to Silverlight 4 will negate streaming the videos. How can I fix this???